Transport and Logistics Industry Case Study Sample

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• Subject Name : Logistics

Dispute Resolution Procedure - Question 1

The problem of aging fleet of the vehicles has already created issues for the organization. Along with this the failure to update the fleet has led the company in significant backlog of issues regarding maintenance. Factors such as changing community standards and requirements for complying with the growing legislation has led the organization to rethink about the process of remedying the issues faced.

The desired outcomes of the negotiation are the aging fleets will be updated to their maximum productivity level. The risks associated with the fleets will be assessed in best possible manner and adequate measure will be taken in order to reduce the maintenance cost. The truck delivery designs will be changed and modified to increase its efficiency and reduce its fuel consumption.

The remedial action plan will be started to develop in 2^nd February and the settlement process will end on March 5^th.

Training Outline

Goal: The goal of the training program is to resolve conflict between the employees and reestablish harmony within the workplace.

Objectives: After participating in this program, the participant will be able to:

• Understand the cause of the conflict
• Identify their own behavioral aspects inducing conflicts
• Find solutions to conflicts they are facing at workplace.

Schedule: A one-day workshop (6 hours of instruction):

Materials, Room, and Equipment:

• Laptop computer, screen, power strip/surge protector, LCD projector, extension cords,
• Newsprint tablet, Easel, markers (or whiteboard, markers, and erasers)
• Room arrangement to allow role play group activities, if possible, with 3-6 participants per table
• The tables and chairs will be easily movable.

Dispute Resolution Procedure - Question 2

The dispute resolution procedure will be simple as per Fair Work Ombudsman (fairwork.gov.au, 2020). Different stages will be offered to the participants so that taking assistance from those stages they will be able to resolve the issues or disputes they are facing. The issues would be solved in quick manners so that the organizational operational process and the employees do not suffer due to the presence of the issue. For instance, the truck designing and fleet modification is required to be taken under consideration for improvement of the productivity of the organization. It will be effectively solved if the communication between employees is enhanced and conflicts are resolved. This process would be fair. For instance, all the employees tht relates to the conflictual situation will be consulted in this resolution process and the process will be transparent. On the other hand, confidentiality about the conflicts or issues will be maintained. For instance, the lack of performance efficiency of a person will not be highlighted.

Dispute Resolution Procedure - Question 3

The dispute resolution procedures will be related to three legislative enforcement including Fair Work Act 2009, Workplace Relations Act 1996 and the Anti-Discrimination Act 1977 (fairwork.gov.au, 2020). The Fair Work Act regulations will ensure that the process of conducting the training program is unbiased. Workplace Relations Act will ensure neutralization of the conflicts. All the employees will be treated in a similar way which is required to be maintained throughout the training and everyday workplace situation (researchonline.mq.edu.au, 2020).

Consultation of the external specialist will be documented within training program recording papers and will be signed by the specialists.

Dispute Resolution Procedure - Question 4

If an employee fails to follow the agreements and procedures, the senior management is required to middle the procedure and carefully listen to the statements of the employees. If the senior manager cannot resolve the issues after consulting with the employee, national officers are to be given the responsibility to resolve the dispute. It can be stated that the conflicts will be resolved with the help of another person within the workplace.

Reference List for Dispute Resolution Procedure

fairwork.gov.au, 2020, Welcome to the Fair Work Ombudsman website. Available at: https://www.fairwork.gov.au/how-we-will-help/templates-and-guides/best-practice-guides/effective-dispute-resolution (Accessed on: 6 June 2020)

fairwork.gov.au, 2020, Welcome to the Fair Work Ombudsman website (2020). Available at: https://www.fairwork.gov.au/how-we-will-help/how-we-help-you/help-resolving-workplace-issues/working-with-you-to-resolve-workplace-issues (Accessed: 7 June 2020).

researchonline.mq.edu.au, 2020, Workplace Dispute Resolution Procedures in Australia. Available at: https://www.researchonline.mq.edu.au/vital/access/services/Download/mq:45155/SOURCE1 (Accessed: 7 June 2020).

Remember, at the center of any academic work, lies clarity and evidence. Should you need further assistance, do look up to our Logistics Assignment Help