Systems Thinking - Operations Manager of the XYZ Bank Australia - Management Assessment Answer


Major Issues of Customer Attrition Introduction As an operations manager of the XYZ Bank Australia, it has been examined that currently, the bank has been undergoing a major issue of customer attrition. The bank has been operating in the country for the past 12 years and during the past 9 months, the company is facing this issue associated with the customer. This proposal will aim at identifying the key reasons behind this issue of customer…

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