OPS909 Customer Focus Assessment Assignment Sample


Total Quality Management - Question 1 Developing an inclusive perspective of customer’s needs and prospects of existing customer base and delivering what they need is the basic idea behind ‘customer focus.’ An organisation that is truly customer oriented has customer oriented behaviour and mindset ( Viio and Nordin, 2017). This involves shredding your own ideas and needs and focusing of the wants of the customer’s. The …

OPS909 Mathematical Model of Optimal Distribution Assignment Sample


Table of Contents Answer -1. Answer -2. Answer -3. Answer -4 Answer -5. Answer -6. References: Total Quality Management - Answer 1 The given scenario of SCTP transmission shows that "TSN 149" is being lost during transmission process. So, When the packet is being lost during the transmission then last acknowledgement will be resend. But when double TSN are contained in the packet, in this case, second …

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